September 30, 2003
Announces Its Position On Segways Just In Time For Recall.
New York, NY
- As soon as we pushed the print button on our
Segway position paper the news wires announced
to the world that the Consumer Protection Agency
recalled all 6,000 “Segway Scooters”. Three
people were injured when they ignored the low
battery indicator, and fell when the machine
ran out of power. Segway immediately brought
this to the attention of the consumer protection
agency and voluntarily recalled their product.
It seems that the problem can be addressed simply,
thoroughly and almost effortlessly--much like
a system software update in a home computer.
Seen through a historical lens, this is actually
an impressive start for Segway. Compare it if
you will this with the introduction of another
marvel of mechanical invention and American
ingenuity: The model-T, introduced by Henry
Ford in 1908. By 1915 the millionth Model T
rolled off the assembly line. In 1924 Ford added
front brakes! As cars generate most of their
stopping power from their front brakes if the
Model-T had front brakes earlier it would have
saved the lives of many pedestrians and drivers.
100 Years later 99% of automobile safety research
is focused on the drivers ability to survive
crashes with little or no thought given to people
outside of the cars even though they represent
more than half of fatalities from urban automobile
crashes. Three people are hurt and the company
is concerned --a refreshing difference from
the narrow brand of safety related concern and
civic responsibility still practiced by the
auto industry. And certainly an indication that
we should not let this temporary glitch distract
us from the compelling merits and enduring promise
Read Citystreets' position on Segways in NYC.